Privacy Policy

Introduction

RoofTop Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

• Name and contact information (email address, mailing address, phone number)
• Property details relevant to roofing services
• Communication preferences
• Any other information you choose to provide via forms or communications

Automatically Collected Information

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

How We Use Your Information

• Providing and improving our roofing services
• Responding to inquiries and requests for quotes
• Scheduling appointments and service calls
• Sending you information about our services (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations
• Protecting against fraud and ensuring security

Information Sharing and Disclosure

We do not sell personal information. We may share information:

• With trusted service providers who assist in operating our website and business
• When required by law or to protect our rights and safety
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. We use third-party analytics services (e.g., Google Analytics) to understand how visitors interact with our website.

Cookie Consent

We respect your privacy and only use cookies with your explicit consent. When you first visit our website, you'll see a cookie consent banner that allows you to accept or reject cookies.

Manage Your Cookie Preferences

You can also control cookie settings through your browser preferences. Most browsers allow you to refuse or accept cookies, or to delete existing cookies. Please note that disabling cookies may affect your experience on our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt out of certain communications
• The right to data portability

Opt-Out of Marketing

You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of our messages or by contacting us directly at info@therooftopco.com. We will process your request promptly.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information. If we become aware of such data, we will delete it promptly.

California Privacy Rights (CCPA/CPRA)

California residents may request to access, correct, or delete their personal information by emailing info@therooftopco.com. We do not sell personal information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, contact us at: